PayTo - Commonly Asked Questions

What is PayTo? How does it work? We answer the most frequently asked questions surrounding PayTo. PayTo is a new, digital way for merchants and businesses to initiate real-time payments from their customers’ bank accounts.

Who are Monoova and what do we do?

We interviewed our own CEO and Co-Founder of Monoova, Christian Westerlind Wigstrom, on what Monoova does, how we help clients and what's in store for us in the future.

What are the Benefits of PayTo for Business?

Businesses across Australia in a wide range of industries, including travel, financial services and lending, and healthcare are embracing the efficiency and convenience that PayTo offers. We asked some of our clients to share their experience and the tangible benefits of PayTo.

The Evolution of Payment Technology in Childcare

Rosie Slaughter, Senior Growth Manager at Monoova, shares her own experiences with childcare payments and how Monoova can address the current challenges faced by centres as well as childcare management platforms.

PayTo - What you need to know

In 2023, we saw the launch of PayTo, a new digital payment solution that enables businesses to initiate real-time payments from their customers’ bank accounts and gives consumers increased visibility and control over their payments from their banking app. Currently, Monoova is one of the largest issuers of PayTo agreements in Australia. Monoova hosted a panel discussion with commentary from both leading industry experts and clients who are currently using PayTo, exploring the origins and benefits for both merchants and consumers, first-hand client experiences as well as considerations for businesses thinking about adopting PayTo.

Solving for delayed payment and cashflow issues in lending

In the fast-paced world of lending cash flow is king. Prompt payment collection improves cash flow, which can lead to increased revenue. Your ability to operate smoothly and grow your business depends on the repayments from your borrowers. But what happens when those payments are delayed?

Payment Technology in Australia's Wagering Industry

The wagering industry is a dynamic and ever-evolving space, particularly in Australia, where sports betting is deeply ingrained in the culture. Expected to reach $155 billion globally by 2024*, the industry is on an upward trajectory fuelled by technological advancements. We examine the history of payments in the industry and what the future holds.

Which banks have switched on PayTo?

PayTo is not a solution for the future, it’s a solution for now. ANZ, CBA, Westpac and more recently NAB have all switched on PayTo so we've put together a handy list of banks that are currently live with PayTo.

PayTo: Debunking the Myths

PayTo is the first piece of account-to-account payments infrastructure in Australia that enables customers to authorise third parties to initiate recurring and one-off real-time pull payments from their accounts. With more banks going live with PayTo, it will modernise Australia’s financial services system in a way not seen before, and will see increased adoption from customers and business alike. David Grant, Growth Manager, Monoova shares some the common misconceptions and misplaced assumptions about PayTo he has come across in recent conversations.

Monoova partners with Primer to provide digital payments

Last week we announced that Monoova have joined forces with Primer to incorporate both PayTo and PayID into their commerce and payments automation platform. The move provides Primer’s global customers, with operations in Australia, access to New Payment Platform’s real-time payment method. Spearheaded by the Reserve Bank of Australia (RBA), PayTo is set to transform the management of direct debits in Australia.

Monoova powers PayTo for Wagepay receiving strong customer uptake

Speed, convenience and efficiency are among the most important elements of a great customer experience. With PayTo you can achieve, secure, real-time, reliable payments that not only help your business run more smoothly but also brings those CX goals to life.

Elevate Your Customer Experience with PayTo

Speed, convenience and efficiency are among the most important elements of a great customer experience. With PayTo you can achieve, secure, real-time, reliable payments that not only help your business run more smoothly but also brings those CX goals to life.

Wondering if PayTo is right for your business?

Is PayTo something you should be looking at for your business? Here's our handy checklist to help you decide whether you're ready for PayTo. If you are currently handling a large number of debits and payment agreements with your customers then yes, it’s likely PayTo could bring efficiencies to your business.

Intersekt Panel: Payments as an experience

Intersekt 2022 panel discussion on Payments as an Experience featuring Christian Westerlind Wigstrom, CEO, Monoova.

PayTo and the Australian Fintech Market

Podcast: Christian Westerlind Wigstrom, CEO, Monoova shares his insight on the recent launch of Monoova's Payto Sandbox and thoughts on the current state of play in the local Fintech market with Fintech Chatter News.

What is PayTo & How Does It Work?

What is PayTo? PayTo transactions are the next big thing in the Australian payments landscape. It will enable a new way to pre-authorise payments from consumer or business bank accounts.

MPS (Mandated Payments Service); the next step for real-time payments

The Mandated Payments Service is third-party payment initiation on the NPP. Customers can authorise third parties to initiate real-time payments from their bank accounts via the NPP.MPS is to be combined with consistent customer authorisation and third party payment initiation via the NPP.