Automated payments create ground-breaking wins

February 15, 2021
Share

Payments processing shouldn’t hold you back

Processing payments manually affects business efficiency. Manual payments are time consuming, prone to errors and don’t include real time payment options.

Today, payment methods and automatic payments are now faster than they have ever been. Financial institutions and other businesses must be free to scale without being hindered by payments processing. Businesses must be free to focus on their customers and shouldn’t have to worry about managing payments.

Manual payments processing methods were impacting Jacaranda Finance’ efficiency. Since they operate on a 24/7 basis, Jacaranda Finance needed a payments solution that could integrate seamlessly with their existing systems. What was once time consuming manual transactions are now processed in seconds.

About Jacaranda Finance

Jacaranda Finance provides personal loans. Customers can apply for a personal loan in minutes. Their aim is to provide all customers with flexible payment options, to give them a“fair go at Finance” . Customers are swiftly provided with instant outcomes once they have submitted an application, 24/7, 365 days a year.

Personal loans are then available in customer’s bank accounts, ready for use within 60 seconds. Jacaranda is now a market leader in the lending industry, with thousands of happy customers across Australia.

Market-leading processing times

With Monoova’s APS, Jacaranda Finance processed transactions in seconds. This saved time and money on in-house administrative costs. Direct debit payments and credits were reconciled swiftly. Payouts that once took several hours are now automated.

Paying by direct debit or cancelling a direct debit has also been streamlined by APS. This greatly increased cash flow, business efficiency and customer satisfaction.

Through implementing APS alongside their existing payment system and business model, Jacaranda can now process payments in real-time. Integrating with Monoova didn’t involve complicated software development. One single API integration and Portal to control everything was all it took.

Jacaranda Finance successfully implemented APS through Monoova’s RESTful API’s. Monoova’s solution resulted in market-leading processing times.

Monoova’s payments solution provided them with a full-featured and documented API. The success rate of instant payouts, along with service uptime were greatly improved. Jacaranda Finance seamlessly automated more than 50% of their payments processing.

Get in contact with us.

‍

Related Articles

Instarem unlocks growth & efficiencies with Monoova

Learn how cross-border payments platform, Instarem, uses Monoova’s API to deliver payments at speed, automate reconciliation and enhance their customer experience through transparency of payment outcomes.

How Launtel is Transforming Customer Experience with Instant Payments

Proudly Australian-owned and operated, Launtel is an internet service provider (ISP) headquartered in Launceston, Tasmania. Known for being Australia's fast and most flexible internet service provider, Launtel offers customers control over their internet service through the ability to and providing as many payment options as possible. Adam Poulton, CEO, Launtel, shares why they choose Monoova as their preferred payments partner, how the integration and onboarding experience has been, and how it's benefitted their customer experience.

What you need to know about PayTo

In 2023, we saw the launch of PayTo, a new digital payment solution that enables businesses to initiate real-time payments from their customers’ bank accounts and gives consumers increased visibility and control over their payments from their banking app. Currently, Monoova is one of the largest issuers of PayTo agreements in Australia. Monoova hosted a panel discussion with commentary from both leading industry experts and clients who are currently using PayTo, exploring the origins and benefits for both merchants and consumers, first-hand client experiences as well as considerations for businesses thinking about adopting PayTo.

Two Years On: How PayTo Has Transformed Wagepay’s Payment Experience

Since launching PayTo, Wagepay has seen impressive results. Now close to two-thirds of their users now have active PayTo agreements to manage their repayments with increasing uptake from their customer base which highlights the growing appetite among consumers for real-time, data-rich payment options. By integrating PayTo, Wagepay has been able to improve their user experience through fast payments while also gaining operational efficiencies through better payment visibility, real-time settlement and instant reconciliation.